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  Frequently Asked Questions
 
 
Plans and Service   Network and Company   Groups and Members
         
 
 
  Plans and Service
   
What is your minimum group size?

Avesis will write groups sizes of 5 employees for employer paid, 10 employees for voluntary.

   
How many plans does Avesis offer?

Avesis offers a variety of vision plans that will meet your client’s needs. Avesis has plans with flexibility in frequency, co-payments and monthly premium.

   
Do you offer a materials only program?
For clients who have an embedded exam option in there health package, Avesis has a materials only program that would provide complete vision coverage in these cases.
   
What are your rate guarantees?
Avesis typically offers a two-year rate guarantee on new and renewal groups.
   
How do I get a Quote?
You can obtain a quick quote directly from this website. Avesis has dozens of plan options that are not available through the quick quoting system. To explore other plans, please contact a Regional Vice President of Sales in your area or request a proposal from this website.
 
  Network and Company
   
Who are your providers?
Avesis contracts with over 20,000 providers nationwide using a mixture of 32% retail chains and 68% of independent providers.
   
What is your AM Best rating?

Our underwriter (Fidelity Security Life) is an AM Best A- rated company.

 
  Groups and Members
   
What is the average turn around time to process a group and get ID cards out to the members?
Typically it takes 7-10 business days to input a new case and receive ID cards.
   
What happens after I sell a group?

Your sales rep will need the following information to set up the group implementation and issue enrollment materials.

  1. Group Information
  2. Which plan was sold (including co-payments, frequency of benefits and rates)
  3. Enrollment dates
  4. Additional enrollment material as requested
   
What will the group receive once they have enrolled?

Each employer group receives a group administration kit that includes important contact information. Also included in the packet are instructions on adding, terminating and changing a members enrollment status.

A summary of benefits, supply of enrollment materials and information on our e-billing system are also provided.

   
What will the members receive?
Members will receive an Avesis ID card within 7-10 business days of being entered into our eligibility system.